Privacy Policy

Last updated: July 15, 2026

Nephesh Media LLC ("Nephesh Media," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nepheshmedia.com (the "Site"), use our services, enroll in our courses, or submit an application to join our talent roster.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (name, email, message)
• Submit a talent application (name, email, phone number, date of birth, city, state, gender, photos, social media handles, portfolio links)
• Create an account or enroll in our Unleashed UGC course (name, email, payment information)
• Subscribe to our newsletter (email address)
• Contact us via email or social media
• Engage us as a marketing client (name, company name(s), email, phone number, billing and plan information, and project or contract details, which we collect and store in our client management system in order to deliver services to you)

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

• Usage Data: Pages visited, time spent on pages, referring website, browser type, and device type (mobile, tablet, or desktop)
• Session Data: A randomly generated session identifier stored in your browser's session storage to understand browsing patterns
• Analytics Data: We use Google Analytics and a custom analytics system to understand how visitors use our Site. This includes page views, traffic sources, and device information
• Cookies and Local Storage: We use cookies and browser storage technologies to remember your preferences and track anonymous visit data. See our Cookie Policy (Section 7) for details

1.3 Payment Information

We process payments through third-party payment processors (Stripe and PayPal). We do not store your credit card number, bank account information, or other financial data on our servers. Payment processors handle this information under their own privacy policies.

1.4 Contract and Electronic Signature Data

If you sign a service agreement or other contract with us electronically, we collect and store the contract content, your typed or drawn signature (which may be rendered and saved as an image), your name as entered at signing, and the date and time of signature. This information is used to create and maintain a record of the executed agreement and is retained for as long as necessary to document and enforce that agreement, and as required by law.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our services, including course access, client portal, and talent roster
• Communication: To respond to your inquiries, send order confirmations, and provide customer support
• Talent Management: To review talent applications, match talent with brand opportunities, and manage our roster
• Marketing: To send newsletters, promotional materials, and updates about our services (only with your consent)
• Analytics: To understand how visitors use our Site so we can improve the user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We use third-party services to operate our business, including:
  • Google Analytics (website analytics)
  • Firebase / Google Cloud (authentication, database, file storage)
  • Formspree (form submission processing)
  • Stripe (payment processing)
  • PayPal (payment processing)
  • Calendly (appointment scheduling)
• Brand Partners: If you are an approved talent on our roster, we may share your public profile information (name, photos, category, social media handles) with potential brand partners for collaboration opportunities
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Data Retention

• Account Data: We retain your account information for as long as your account is active or as needed to provide services
• Talent Applications: We retain talent application data for up to 3 years after the last interaction, or until you request deletion
• Analytics Data: Anonymous analytics data is retained for up to 26 months
• Contact Form Submissions: Retained for up to 2 years
• Course Enrollment Data: Retained for the duration of your enrollment plus 3 years for record-keeping
• Client and Contract Data: Retained for the duration of our engagement plus 7 years afterward, consistent with standard business recordkeeping and tax requirements

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you
• Correction: You have the right to request that we correct inaccurate or incomplete information
• Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions
• Opt-Out: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly
• Data Portability: You have the right to request your data in a structured, machine-readable format
• Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances

To exercise any of these rights, please contact us at info@nepheshmedia.com. We will respond to your request within 30 days.

6. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request that we delete personal information we have collected from you
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• Do Not Sell: We do not sell your personal information to third parties

To submit a CCPA request, email us at info@nepheshmedia.com with the subject line "CCPA Request."

7. Cookie Policy

Our Site uses cookies and similar browser storage technologies (collectively, "cookies") to make the Site work, remember your preferences, and understand how visitors use the Site. This section explains what we use and why.

7.1 Essential Cookies

These are necessary for the Site to function properly, including authentication session cookies, security tokens, and your saved cookie consent choice (nm_cookie_consent). Essential cookies do not track you across other websites. You cannot opt out of essential cookies, as the Site will not function correctly without them.

7.2 Analytics Cookies

These are only set if you click "Accept" on our cookie banner. If you click "Decline," these are not set and no analytics data is collected for your visit.

• Google Analytics: We use Google Analytics to collect anonymous usage data. Google Analytics sets cookies (e.g., _ga, _gid) to distinguish users and sessions. Google's Privacy Policy
• Custom Analytics: We use a lightweight custom analytics system that records page views, traffic sources, and device types using Firebase Firestore. This system uses browser sessionStorage (session_id) and localStorage (visited flag) to track anonymous session data

7.3 Managing Cookies

When you first visit our Site, you will see a cookie consent banner allowing you to accept or decline non-essential (analytics) cookies. Your choice is saved in your browser and applied on future visits. You can change your preferences at any time by clearing your browser's cookies and local storage for this Site and revisiting it, which will show the consent banner again. You may also configure your browser settings to block cookies generally, though this may affect Site functionality.

7.4 Third-Party Cookies

Some cookies on our Site are set by third-party service providers we use (such as Google Analytics), not by Nephesh Media directly. We do not control how these third parties use their own cookies, and their use of cookies is governed by their own privacy policies, not this Privacy Policy. We are not responsible or liable for the cookie practices of third-party services.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (HTTPS/SSL)
• Firebase Authentication for account security
• Access controls limiting data access to authorized personnel
• Regular review of data collection and storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

9. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@nepheshmedia.com and we will promptly delete such information.

10. Third-Party Links

Our Site may contain links to third-party websites, social media platforms, and services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

11. International Data Transfers

Our services are hosted in the United States. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Nephesh Media LLC
• Email: info@nepheshmedia.com
• Website: www.nepheshmedia.com
• Location: Miami, Florida, United States